Privacy Policy

At Eric Solutions, we prioritize your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect the personal information you provide to us. By using our services, you agree to the terms of this privacy policy.

We collect the following types of personal data:
  • Identification Data: Name, address, email, phone number, etc.
  • Clinical Data: Health information, clinical trial participation data, test results, and medical history.
  • Technical Data: IP addresses, device identifiers, browser type, cookie data, etc.

We use your personal data to:

  • Provide and improve our clinical trial services and products.
  • Communicate with you about your participation in clinical trials.
  • Ensure regulatory compliance with relevant authorities (e.g., FDA, EMA).
  • Monitor patient safety, data integrity, and protocol adherence during trials.
  • Offer support and technical assistance for our technologies (e.g., EDC, CTMS, eTMF).

We may share your personal data with the following entities:

  • Regulatory Bodies: To comply with legal obligations.
  • Third-Party Vendors: Trusted partners who process data on our behalf under GDPR-compliant agreements.
  • Clinical Partners: Anonymized or pseudonymized data may be shared to support clinical trials.

We are committed to protecting your personal data through encryption, secure data storage, access controls, and continuous monitoring. We store data in secure, GDPR-compliant servers with two-factor authentication and field-level encryption.

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can manage your cookie preferences using our cookie management tool.

Please see our Cookie Policy for more details.

We retain your personal data only for as long as necessary for the purposes of the clinical trial and to comply with regulatory obligations. After the retention period, data will be securely deleted or anonymized.

Under GDPR, you have the right to:

  • Access your personal data.
  • Request rectification or erasure of your data.
  • Restrict or object to processing of your data.
  • Request data portability.
  • Withdraw consent at any time.

To exercise your rights, please contact us at dpo@ericsolutions.com.

If you have any questions regarding this privacy policy, please contact us:

  • Email: dpo@ericsolutions.com
  • Phone: +1-786-636-5556
  • Address: 621 E Tropical Way Plantation FL 33317